FAQ

Product Questions

Are your products third-party tested?

Yes. We are committed to quality and transparency. Our products undergo rigorous quality testing to help ensure safety, purity, and consistency.

Where are your products manufactured?

Vitajourney products are manufactured in regions known for their expertise and quality standards. Most products are manufactured and quality tested in the USA using globally sourced ingredients and produced in cGMP-compliant facilities.

Select marine nutrition products, including our Krill Oil and Algae Oil, are manufactured in New Zealand.

Can I take multiple Vitajourney supplements together?

Many of our products can be taken together as part of a personalized wellness routine. If you are pregnant, nursing, taking medications, or have a medical condition, we recommend consulting your healthcare provider before use.

Shipping & Orders

Where do you ship?

Currently, we ship within the United States.

How long does shipping take?

Orders are typically processed within 1–2 business days. Most orders arrive within 3–7 business days.

Which carriers do you use?

We work with trusted shipping carriers such as USPS, UPS, and FedEx to ensure reliable delivery.

Do I need to pay for shipping?

Shipping fees are calculated at checkout. We may offer free shipping promotions on qualifying orders.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support Shop Pay, Apple Pay, and Google Pay.

All payments are processed securely to help protect your information.

Returns & Support

Do you offer returns?

Yes. If you're not completely satisfied with your purchase, please contact our support team within 30 days of delivery. We'll be happy to work with you to find a solution.

What should I do if my order arrives damaged?

Please contact our support team within 7 days of delivery and provide photos of the damaged item. We'll be happy to assist you with a replacement or refund.

How can I contact customer support?

If you have any questions, please feel free to contact us at support@vitajourney.com. Our team will be happy to assist you.

Return Policy

We want you to be satisfied with your purchase.

If you're not completely happy with your order, please contact our support team within 30 days of delivery. We'll be happy to work with you to find a solution.

For assistance, please contact us at support@vitajourney.com.